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Canadian Transportation Agency

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How the CTA will be processing Air Canada refund-related complaints resulting from the pandemic

Latest news

How the CTA will be processing Air Canada refund-related complaints resulting from the pandemic

2021-04-15

Proposed Accessible Transportation Planning and Reporting Regulations now open for public review and comments

2021-02-13

CN and CP above their Maximum Grain Revenue Entitlements for Crop Year 2019–2020

2020-12-22

CTA launches consultation on new refund requirements

2020-12-21

Featured video

Railway, Rail Shipper and Community Help Line (transcript)

Have rail questions?

Need information about dispute resolution?

How can we help you?

Canadian Transportation Agency Rail Help Line: 1-877-850-7148

Learn more: Railway, Rail Shipper and Community Help Line

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The Canadian Transportation Agency is the country's longest-standing independent, expert tribunal and regulator

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Chair and CEO Scott Streiner

Travel on a plane, train, bus, or ferry is not just a convenience – it is an essential part of modern life. That is why we should reach for universal accessibility.

Canadian Transportation Agency Chair and CEO shares his vision for accessible transportation in Canada

Image of Scott Streiner