Air travel complaints per 100 flights – by airline

Overview

This dashboard provides Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the CTA per 100 flights operated by Canadian and foreign airlines.

The Air travel complaints data is compiled by the CTA and will be updated on a quarterly basis. Data from previous quarters may change if complaints are identified as incorrect submissions.

Current:

• Air travel complaints per 100 flights – by airline – January 2024 to March 2025

Archived:

• Air travel complaints per 100 flights – by airline – October 2023 to December 2024
• Air travel complaints per 100 flights – by airline – April 2023 to June 2024
• Air travel complaints per 100 flights – by airline – January 2023 to March 2024
• Air travel complaints per 100 flights – by airline – October 2022 to December 2023
• Air travel complaints per 100 flights – by airline – July 2022 to September 2023
• Air travel complaints per 100 flights – by airline – April 2022 to June 2023
• Air travel complaints per 100 flights – by airline – April 2022 to March 2023
• Air travel complaints per 100 flights – by airline – April 2022 to December 2022
• Air travel complaints per 100 flights – by airline – April 2022 to September 2022