Accessible transportation
Government of Canada — Travel Advice and Advisories
Accessibility and the Canadian Transportation Agency
Persons with disabilities have a right to equal access to federal transportation services.
The CTA has a mandate to protect this right. We create regulations, codes of practice and guidelines to ensure accessible transportation, such as the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) and the new Accessible Transportation Planning and Reporting Regulations (ATPRR).
We also help resolve individual complaints about accessibility through mediation or adjudication.
Services and information
Accessible transportation for persons with disabilities regulations
Find all information related to the new Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
Accessible travel in the context of COVID-19
Tips for transportation service providers and persons with disabilities to keep in mind during these challenging times.
Accessible Transportation Planning and Reporting Regulations New
Find all information related to the new Accessible Transportation Planning and Reporting Regulations (ATPRR).
Guidance and Resources
A compilation of guides, best practices, reports, studies, initiatives and presentations related to accessible transportation.
Legislation, regulations, codes of practice, standards and guidelines
A compilation of requirements, guidelines, notices and standards for large and small transportation service providers.
Accessibility Advisory Committee
For advice on accessibility issues, the Agency consults the committee, made up of representatives from the community of persons with disabilities, the transportation industry and other interested parties.
Training
Federal transportation providers and terminal operators are required to train their staff and contracted personnel on how to assist persons with disabilities.
Quick links
- Helpful Tips - Accessible Transportation of Large Wheelchairs and Mobility Aids New
- Accessibility-Related Airlines Policy Changes
- Consultation on proposed amendments to the Air Passenger Protection Regulations (APPR) published in the Canada Gazette, Part I, on December 21, 2024
- FAQs: Accessible Transportation Planning and Reporting Regulations
- CSA Group - Accessibility Standards for CTA
- Best Practices for Indoor Relief Areas for Service Dogs in Terminals
- International Working Group on Special Service Request Codes
- Safe Securement and Containment of Mobility Aids in the Cargo Compartment (Phase 2)
- Best practices for providing assistance to customers with disabilities: A resource tool
- Interpretive decision - Accessibility-related applications
- Web Content Accessibility Guidelines (WCAG)(opens in a new tab)
What we are doing
Regulations
Consultations
- Consultation on requests for Conditional Exemptions: Accessible Transportation for Persons with Disabilities Regulations received on July 6, 2023 and on October 23, 2023 - Consultation closed
- Consultation on Request for Conditional Exemption from the Accessible Transportation for Persons with Disabilities Regulations received on June 13, 2022 - Consultation closed
- View all consultations
