Web Accessibility Statement

ASL version of Web Accessibility Statement
This is an American Sign Language (ASL) video with no audio

End of ASL video - Web Accessibility Statement


The Canadian Transportation Agency (CTA) follows the Government of Canada’s Standard on Web Accessibility. This standard reflects the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0.


The Agency always strives for greater levels of accessibility than those required by the current standard. We also include accessibility functionalities, such as Text to Speech reader, American Sign Language and Langue des signes québécoise videos. We consult with the disability rights community to help ensure that web content is widely accessible.

The CTA takes the following measures to ensure an accessible website:

  • Assign clear accessibility targets and responsibilities;
  • Employ formal accessibility quality assurance methods; and
  • Ensure our websites are compatible with browsers and assistive technology.

The accessibility features will enable you to:

  • Navigate most of the web pages using just a keyboard;
  • Zoom in up to 300% without the text spilling off the screen;
  • Navigate most of the web pages using speech recognition software;
  • Listen to most of the web pages using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). The website uses consistent template designs that help screen readers identify common elements on the page;
  • Use a "Skip Navigation" link at the top of web pages;
  • View ALT tags for non-text elements; and
  • See the text clearly due to the use of high color contrast text and backgrounds.

We’ve made the website text as simple as possible to understand, however, many regulatory and legal documents are written for a technical audience. Plain language summaries have been made available where possible. We are continually updating old PDF documents, forms and decisions, where possible.


The CTA uses YouTube for displaying our videos in American Sign Language and Quebec Sign Language, including our training videos. Because this platform and its computer servers are managed by a third party, it is subject to downtime that may be out of the CTA's control. The CTA accepts no responsibility for the platform becoming unresponsive or unavailable as a result of service interruptions managed by third parties. YouTube may post or display links or ads for websites that are not under the control of the CTA. These links are provided solely for the convenience of users. The CTA is not responsible for the information found through these links or ads, nor does it endorse the sites or their content.

Requesting alternate formats

If you need information on this website in a different format, such as accessible PDF, large print, audio recording or braille, contact us at info@otc-cta.gc.ca.

Reporting accessibility problems with this website

We are always looking for ways to improve the accessibility of this website. If you find any problems or have feedback, please contact us at web@otc-cta.gc.ca.

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