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The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.

2023-10-17 | Annual Reports
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies...
2023-09-30 | Resource Tool
Disclaimer: This document is not the official version of the Canadian Transportation Agency Rules (Dispute Proceedings and Certain...
2023-09-30 |
Read the pdf (695 KB) Effective September 1st, 2023 Note The rates in the schedules of this...
2023-09-15 | Guides

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

Future-Oriented Statement of Operations (Unaudited) - For the Year Ending March 31   Forecast Results 2022-23...

The purpose of this document is to consult Canadians on the proposed changes to the Air Passenger Protection Regulations (APPR) arising from this legislation. It also includes regulatory proposals to address implementation issues that have been noted since the APPR came into force in 2019.

2023-07-11 |
Read the pdf (447 KB) Part 1 – Introduction 1.1 Canadian Transportation Agency Mandate Coasting trade refers to any commercial...
2023-06-29 | Guidelines

This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a disability in the federal transportation network. It explains the approaches the Canadian Transportation Agency (CTA) uses in resolving accessible transportation complaints.

2023-05-05 | Guides

Departmental Plans are expenditure plans for each appropriated department and agency (excluding Crown corporations). They describe departmental priorities, strategic outcomes, programs, expected results and associated resource requirements, covering a three-year period beginning with the year indicated in the title of the report.