Displaying 71 - 80 of 197 publications
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the...
2021-01-22 | Guides

This is a guide for grain shippers, farmers, and others in the grain industry. It explains the Maximum Revenue Entitlement (MRE) Program for the movement of western grain by rail. Specifically, the guide describes:

  • what the MRE is;
  • what railway companies (railways) the MRE applies to;
  • what types of crops and routes the MRE covers;
  • how the MRE is calculated; and
  • what happens if a railway goes above its MRE.
2020-12-22 | Guides
Read the pdf (408 KB) Introduction This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide...
2020-12-14 | Guides

The Financial Statements provide an accounting of the full nature and extent of the Canadian Transportation Agency's activities. They provide a statement of financial position as at March 31, a statement of operations, a statement of change in net debt, a statement of cash flows and explanatory notes for the period ending March 31. These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.

Departmental Result Reports (DRR) are individual department and agency accounts of actual performance, for the most recently completed fiscal year, against the plans, priorities and expected results set out in their respective Departmental Plans. DRRs inform parliamentarians and Canadians of the results achieved by government organizations for Canadians.

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables individuals to access or obtain copies of records of a government institution, subject to specific and limited circumstances under the ATIA. The ATIA complements other policies and procedures to make government information available to the public, such as open-government initiatives and proactive disclosure.

2020-11-19 |

The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their personal information held by institutions subject to the PA and to request corrections. The PA also establishes a legal framework governing the collection, retention, use, disclosure, processing, disposal and accuracy of personal information in the delivery of programs and activities of institutions subject to the PA.

2020-11-19 |

The Canadian Transportation Agency's (CTA) Annual Report is an account of its activities for the preceding year. It includes information about the Agency's dispute resolution, enforcement and regulatory activities. The report is submitted to Parliament through the Minister of Transport.

2020-11-04 | Annual Reports

This guide offers tips on:

  • Making arrangements to receive help before your trip
  • Moving through the terminal, check-in, security and boarding
  • Planning for support persons, mobility aids, service dogs and allergies
  • Preparing for your onboard needs
  • Disembarking, clearing customs and arranging transportation
  • Resolving problems
2020-10-09 | Guides