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The purpose of this document is to consult Canadians on the proposed changes to the Air Passenger Protection Regulations (APPR) arising from this legislation. It also includes regulatory proposals to address implementation issues that have been noted since the APPR came into force in 2019.

2023-07-11 |
Read the pdf (447 KB) Part 1 – Introduction 1.1 Canadian Transportation Agency Mandate Coasting trade refers to any commercial...
2023-06-29 | Guidelines

This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a disability in the federal transportation network. It explains the approaches the Canadian Transportation Agency (CTA) uses in resolving accessible transportation complaints.

2023-05-05 | Guides

Departmental Plans are expenditure plans for each appropriated department and agency (excluding Crown corporations). They describe departmental priorities, strategic outcomes, programs, expected results and associated resource requirements, covering a three-year period beginning with the year indicated in the title of the report.

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

Read the pdf (507 KB) Air Passenger Protection Know your rights How to file...
2023-01-13 | Guides

The Financial Statements provide an accounting of the full nature and extent of the Canadian Transportation Agency's activities. They provide a statement of financial position as at March 31, a statement of operations, a statement of change in net debt, a statement of cash flows and explanatory notes for the period ending March 31. These financial statements have been prepared by management using the Government of Canada's accounting policies, which are based on Canadian public sector accounting standards.

This plan is about the accessibility of CTA as an organization. This plan is not about regulating accessibility and transportation, which is one of CTA’s mandates.

The Accessible Canada Act (ACA) is a law to make Canada accessible. Under the ACA, the Canadian Transportation Agency (CTA) needs to make a plan to be more accessible.

A plain language summary of the Accessibility Plan 2023-2025 is available.

2022-12-23 |
Read the pdf (582 KB) Related content An Expert Report Regarding the Carriage of...
2022-12-07 | Resource Tool

Departmental Result Reports (DRR) are individual department and agency accounts of actual performance, for the most recently completed fiscal year, against the plans, priorities and expected results set out in their respective Departmental Plans. DRRs inform parliamentarians and Canadians of the results achieved by government organizations for Canadians.