FAQs: Personnel Training for the Assistance of Persons with Disabilities Regulations

1. What is the purpose of these regulations?

The purpose of the Personnel Training for the Assistance of Persons with Disabilities Regulations is to eliminate undue obstacles to the mobility of persons with disabilities in the transportation network governed by the Canada Transportation Act.

2. What are the key elements of these regulations?

The Personnel Training for the Assistance of Persons with Disabilities Regulations set out the form and required information to be contained in the personnel training program.

3. How do these regulations affect Canadian businesses?

The Personnel Training for the Assistance of Persons with Disabilities Regulations require carriers and owners, operators and lessees of passenger transportation terminals to ensure that their personnel and contractors are trained to proficiency in specific content areas.  They are required to keep a description of their training programs available for inspection by the Canadian Transportation Agency and the general public.

4. Where can I get more information?

For more information contact:

Canadian Transportation Agency

Ottawa, ON
K1A 0N9

Telephone: 1-844-943-0273
TTY: 1-800-669-5575
Fax: 819-997-6727

E-mail : info@otc-cta.gc.ca
Website: www.otc-cta.gc.ca