Publications

Displaying 111 - 120 of 242 publications
Freight Rail Service and Rates: A Guide

This is a guide for shippers. It explains:

  • shippers' right to railway service in Canada;
  • the level of service the railway must provide (adequate and suitable);
  • the two ways of getting service terms and a rate (contracts and tariffs);
  • the right some shippers have to interswitching (the transfer of freight between two railways) at a regulated rate; and
  • shippers' options for resolving disputes about service and rates.
2021-03-08 | Guides
Quarterly Financial Report for the quarter ended December 31, 2020

The Quarterly Financial Report provides financial information for the quarter and fiscal year-to-date, as well as comparative financial information for the preceding fiscal year. The report also provides a statement outlining the results, risks and significant changes in operations, personnel and programs during the quarter.

2021-03-02 | Quarterly Financial Reports
Consultation with Indigenous Peoples, and the Accommodation of their Rights and Interests, in the Context of Canadian Transportation Agency Determinations
Read the pdf (358 KB) Introduction The Crown has a duty to consult Indigenous peoples when it contemplates an action, such as a...
2021-03-01 | Guidelines
Future-Oriented Statement of Operations for the Years Ending March 31, 2021 and March 31, 2022

The Future-Oriented Statement of Operations provides information on the planned expenses and revenues for the current fiscal year and the next fiscal year. This statement has been prepared on the basis of government priorities and departmental plans as described in the Departmental Plan.

2021-02-25 | Future-Oriented Financial Statements
Summary of the Proposed Accessible Transportation Planning and Reporting Regulations
Read the pdf (380 KB) Introduction ASL version of this chapter   The Canadian Transportation...
2021-02-11 | Resource Tool
Departmental Plan 2021-2022

Departmental Plans are expenditure plans for each appropriated department and agency (excluding Crown corporations). They describe departmental priorities, strategic outcomes, programs, expected results and associated resource requirements, covering a three-year period beginning with the year indicated in the title of the report.

2021-02-09 | Departmental Plans / Reports on Plans and Priorities
Tarmac Delay Standards of Treatment and Disembarkation: A Guide
Read the pdf (410 KB) Air Passenger Protection Know your rights How to file...
2021-01-22 | Guides
Denied Boarding: A Guide
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the...
2021-01-22 | Guides
Seating of Children with an Accompanying Passenger on an Airplane: A Guide
Air Passenger Protection Know your rights How to file a complaint 1. Introduction...
2021-01-22 | Guides