Decision No. 52-AT-A-2007
February 1, 2007
IN THE MATTER OF Decision No. 647-AT-A-2006 dated November 24, 2006 - Dorreen Henderson vs Air Canada.
File No. U3570/06-4
In its Decision No. 647-AT-A-2006 dated November 24, 2006 (hereinafter the Decision), the Canadian Transportation Agency (hereinafter the Agency) made a determination with respect to an application filed by Dorreen Henderson regarding the process followed by Air Canada in assessing her fitness to travel on round-trip flights between Kelowna and Vancouver, British Columbia.
The Agency found that the process followed by Air Canada in assessing Ms. Henderson's fitness to travel constituted an undue obstacle to her mobility. As such, the Agency directed Air Canada to take the following measure, as set out in the Decision, within sixty (60) days from the date of the Decision:
- Issue a bulletin to its Occupational Health Services (hereinafter ACOHS) employees to ensure that when there is a disagreement between the passenger's physician and the ACOHS physician related to that person's fitness to travel, the ACOHS physician communicates with the passenger's physician to discuss the matter as per Air Canada's existing policy; and provide the Agency with a copy of this bulletin.
On January 25 and 26, 2006, Air Canada filed its responses to the Decision.
Conclusion
Although Air Canada's response was received by the Agency after the prescribed deadline, the Agency, pursuant to section 5 of the Canadian Transportation Agency General Rules, SOR/2005-35, accepts it as being relevant and necessary to its consideration of this matter.
The Agency has considered the measures taken in response to the Decision and is satisfied that Air Canada has met the requirements of the Decision. As such no further action is necessary in this matter.
Members
- Gilles Dufault
- Beaton Tulk
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