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An efficient transportation system for Canada
Air
Rail
Marine
Consumer protection for air travellers
New complaints and backlog of complaints at year end
Complaints processed
Number of complaints per 100 flights
Number of complaints...
Publication | 2025-09-04
Context
The Canadian Transportation Agency (CTA) falls under the Government of Canada’s transportation portfolio and is an independent regulator and quasi-judicial tribunal that regulates over 1,500 service providers in the air, rail, marine, and interprovincial bus sectors. The CTA oversees the...
Publication | 2025-09-03