Agency site
Displaying 1-4 of 4 items.
... transportation agency (cta) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately ... cancellation provisions of the
CTA opens inquiry into complaints regarding reasons for flight delays or cancellations
cta opens ...
News | 2020-02-13
... its merits. over the last 11 months, canadians have filed complaints in record numbers. about 11,000 did so in the three months between ... air travel into turmoil. another 10,000 have submitted complaints since then. by way of comparison, the cta received just 800 ...
Speeches | 2020-11-13
... the cta is in the process of reviewing the over 22,000 complaints received since the appr came fully into force on december 15, ... just five years ago, the cta received less than 1,000 complaints per year. such huge increases in complaint volumes are unheard ...
Web page | 2020-12-21
Q1- Why is the CTA holding this consultation?
The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap in Canada's air passenger protection framework.
The Canadian Transportation Agency (CTA) now has the authority, through a...
Web page | 2020-12-21