Agency site

Displaying 71-80 of 123 items.
Strategic Framework 2021-2025 – Proud of our history, ready for the future
... resolution and elimination of the backlog of air travel complaints . improve accessibility in the transportation system leverage all ... resolution and elimination of the backlog of air travel complaints . Improve accessibility in the transportation system Leverage all ...
Web page | 2025-03-03
Statistics 2021-2022
... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ...
Web page | 2022-06-22
Quarterly Financial Report for the quarter ended June 30, 2022
the cta is seeing an upward trend in its incoming complaints volumes – between the start of 2022-2023 and the end of june 2022, the cta received approximately 4,400 complaints in those three months alone. this upward trend in complaints ...
Publication | 2022-09-01
Statement regarding the independence of the Canadian Transportation Agency
... when deciding proceedings such as air travel or rail complaints . it acts as a regulatory body when making regulations; publishing ... when deciding proceedings such as air travel or rail complaints . It acts as a regulatory body when making regulations; publishing ...
Web page | 2025-03-17
Annual Report on the administration of the Access to Information Act 2021-2022
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2022-11-09
Annual Report on the Administration of the Privacy Act 2021-2022
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2022-11-09
Quarterly Financial Report For the quarter ended September 30, 2022
the cta continues to see an upward trend in its incoming complaints volumes – between the start of 2022-2023 and the end of september 2022, the cta received more than 17,500 complaints , representing an increase of 250% in comparison to the ...
Publication | 2022-11-25
Departmental Results Report 2021-2022
... has led to an unprecedented increase in the number of complaints , particularly from air passengers. in 2021–2022, we received 12,158 new complaints related to air travel, on top of the 16,515 which we carried over ...
Publication | 2022-12-02
Accessibility plan 2023-2025
... rendering decisions and orders related to formal complaints or applications, authorizing the construction of railways. . ... rendering decisions and orders related to formal complaints or applications, authorizing the construction of railways. ...
Publication | 2022-12-23
Departmental Plan 2023-2024
... resulted in the cta receiving record volumes of consumer complaints . through innovation and process improvements, over the last year, ... throughout the organization. it will work to eliminate the complaints backlog and provide timely dispute resolution services and access ...
Publication | 2023-03-09

Also search in...

Type

Sector

Published