Agency site
Displaying 1-9 of 9 items.
Issue
The Agency needs to establish a clear and transparent approach to the application of baggage rules (including checked and carry-on bags) in travel arrangements involving multiple air carriers for transportation to, from and within Canada, in order to reduce confusion for consumers and...
Web page | 2014-09-23
Who does this apply to?
The railway line transfer and discontinuance process applies to all railway lines held by federal railway companies. Within this process, a railway line excludes yard trackage, sidings, spurs or other track auxiliary to a railway line.
If a railway company wishes to...
Web page | 2014-05-28
Application
Q. What is the Agency’s new approach to baggage rules?
As per the new approach, for international itineraries involving multiple air carriers, to and from Canada, purchased on a single ticket issued on or after April 1, 2015, carriers should...
Web page | 2014-08-26
Purpose of the Code of Practice
This Code contains accessibility standards developed to enhance the level of accessibility for persons with disabilities when travelling by ferry, and sets out what the Agency expects of ferry operators when they are interacting with persons with disabilities....
Publication | 2014-11-04
amendments to section 66, which deals with complaints concerning the unreasonableness of passenger fares or cargo or ... by the agency in making its findings in respect of such complaints and the meaning of alternative domestic services.
Amendments to ...
Web page | 2014-01-07
... while balancing the interests of all parties; resolving complaints related to an air carrier's application of the terms and ... in place to protect air travel consumers; resolving complaints related to the unreasonableness of passenger fares or cargo rates ...
Web page | 2014-01-22
E-mail, telephone and the Agency website are most often used to obtain information about the Agency’s processes and services
Figure 1
This image is a single horizontal bar chart. Respondents were asked, In the course of your interaction with the Agency, which of the following did you use to...
Web page | 2014-01-07
Table of contents
Regulations
Air price advertisement
Application
Charges
Compliance
Regulations
Q. What are the objectives of the amendments to the Air Transportation Regulations with respect to all-inclusive air price advertising?
The amended regulations support two key...
Web page | 2014-05-21
... under federal jurisdiction. other ways include resolving complaints and consulting with stakeholders.
The Canadian Transportation ... under federal jurisdiction. Other ways include resolving complaints and consulting with stakeholders.
ferry accessibility for ...
Publication | 2014-11-05