Agency site
Displaying 11-20 of 31 items.
... natural justice and procedural fairness. the number of complaints about the accessibility of transportation services has been rising steadily. in 2017-2018, we received 123 such complaints , almost double what we received in 2015-2016. of these 123, all ...
Speeches | 2018-05-03
... about issues like lost bags, to accessibility-related complaints from travellers with disabilities, to cases between shippers and ... about issues like lost bags, to accessibility-related complaints from travellers with disabilities, to cases between shippers and ...
Speeches | 2018-05-17
... report to parliament, information about rail applications, complaints , mediation and submissions for arbitration.
The amended Act ... report to Parliament, information about rail applications, complaints , mediation and submissions for arbitration.
implementation of ...
Web page | 2018-05-23
... transportation agency, the cta, has been to deal with complaints from passenger that airlines aren't following their own tariffs, ... Transportation Agency, the CTA, has been to deal with complaints from passenger that airlines aren't following their own tariffs, ...
Speeches | 2018-05-28
... when negotiations fail—including level of service (los) complaints , final offer arbitration (foa) for rate disputes, arbitration on level of services, and complaints about unreasonable or illegal rail tariff charges or terms; ...
Web page | 2018-05-30
... materials: shipper remedies, including level of service complaints , final offer arbitration, and arbitration on level of services; ... materials: Shipper remedies, including level of service complaints , final offer arbitration, and arbitration on level of services; ...
News | 2018-05-31
... airlines themselves. the cta's role has been to deal with complaints that airlines aren't respecting their own tariffs and, in some ... terms and conditions are reasonable. the tariffs- and complaints -based approach led to some improvements to passenger rights ...
Speeches | 2018-06-06
... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ...
Web page | 2018-06-20
July 17, 2018 - Gatineau, QC - Canadian Transportation Agency
The CTA is aware of LEVEL flight cancellations on July 14 and 16, which affect passengers attempting to depart Montréal Pierre Elliott Trudeau International Airport for Europe. The CTA is currently looking into the matter and will...
News | 2018-07-17
... 2012 and 2016, the cta received about 700 air travel complaints annually. in 2017–18, we got that many in some months, and ended ... to the cta is also going up. in 2017–18, we received 123 complaints about the accessibility of transportation services, almost double ...
Publication | 2018-07-26