Agency site
Displaying 21-30 of 35 items.
we are currently upgrading our web service. the air travel complaints service is currently not available as we perform this maintenance. ... We are currently upgrading our web service. The air travel complaints service is currently not available as we perform this maintenance. ...
Web page | 2019-07-11
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency
Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
... . the carriers have internal processes for addressing complaints regarding their services including those offered to passengers ... . The carriers have internal processes for addressing complaints regarding their services including those offered to passengers ...
Web page | 2019-08-06
... applicable dispute resolution never evaluated air travel complaints 2019-20 $4,694,518 $8,078,000 departmental priority not ... applicable Dispute Resolution Never Evaluated Air Travel Complaints 2019-20 $4,694,518 $8,078,000 Departmental Priority Not ...
Publication | 2019-08-06
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16
August 20, 2019 – Gatineau, QC – Canadian Transportation Agency
The disability community and persons with disabilities now have new tools available to help them exercise their right to an accessible transportation network. In support of the implementation of the new Accessible Transportation for...
News | 2019-08-21
... resources required to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ... resources required to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ...
Publication | 2019-08-28
Prepared for:
Centre of Expertise for Accessible Transportation
Canadian Transportation Agency
Prepared by:
Dr. K.M. Hunter-Zaworski, P.E. (OR)
May 29, 2019
Executive summary
Summary Background
The Canadian Transportation Agency (CTA) is Canada's longest-standing independent, expert...
Publication | 2019-09-10
Management Statement for the Quarter Ending September 30, 2019
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2019-11-29
... of undue hardship. persons with disabilities may bring complaints to the cta if they think this obligation has not been met and that ... facilities, or equipment. the cta can resolve such complaints through facilitation, mediation, or formal adjudication. when a ...
Web page | 2019-12-03