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... this includes continuing to prioritize all accessibility complaints that are submitted and proactively investigating incidents even when no complaints are filed. in addition to implementing its regulations, i have ...
News | 2023-12-01
... on how persons with disabilities can submit accessibility complaints about transportation services . there is also an accessible transportation complaints help line . the cta has also listed accommodations in its web ...
Publication | 2023-12-28
agreements code share consumer complaints exemption approval extra-bilateral authority motor vehicles price complaints temporary licence wet lease
Agreements Code Share Consumer Complaints Exemption Approval Extra-bilateral Authority Motor Vehicles Price ...
Web page | 2023-06-07
Part 1 – Introduction
1.1 Context of the Guidelines
The Canada Transportation Act (Act) provides a framework for railway companies under federal jurisdiction to transfer or discontinue railway lines provided certain procedures are followed.
The Act also sets out a process that must be followed...
Publication | 2023-12-11
... resolution office process for dealing with air travel complaints .
This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints .
guideline on the canadian transportation agency's complaint ...
Web page | 2023-09-30