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Displaying 31-40 of 135 items.
... applicable dispute resolution never evaluated air travel complaints 2019-20 $4,694,518 $8,078,000 departmental priority not ... applicable Dispute Resolution Never Evaluated Air Travel Complaints 2019-20 $4,694,518 $8,078,000 Departmental Priority Not ...
Publication | 2019-08-06
... resources required to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ... resources required to address the influx of air travel complaints as well as the increased rates of pay stemming from the renewal of ...
Publication | 2019-08-28
Prepared for:
Centre of Expertise for Accessible Transportation
Canadian Transportation Agency
Prepared by:
Dr. K.M. Hunter-Zaworski, P.E. (OR)
May 29, 2019
Executive summary
Summary Background
The Canadian Transportation Agency (CTA) is Canada's longest-standing independent, expert...
Publication | 2019-09-10
Management Statement for the Quarter Ending September 30, 2019
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2019-11-29
. finally, the volume of complaints handled through the cta's dispute resolution services continued to grow. between 2012 and 2016, the average annual number of complaints received by the cta was approximately 700; in 2018-19, it was ... and chief executive officer
. Finally, the volume of complaints handled through the CTA's dispute resolution services continued to ...
Publication | 2019-12-19
... assessment of the act appendix — airlines against which complaints were filed during 2018–2019
Message from the Chair and CEO ... Assessment Of The Act Appendix — Airlines Against Which Complaints Were Filed During 2018–2019
annual report 2018-2019 ...
Publication | 2020-01-07
... turning to the cta for assistance: from approximately 700 complaints per year between 2012 and 2016, to 7,650 in 2018-2019. in 2020-21, ... turning to the CTA for assistance: from approximately 700 complaints per year between 2012 and 2016, to 7,650 in 2018-2019. In 2020-21, ...
Publication | 2020-02-28
... were required to address the influx of air travel complaints . the expenditures in the acquisition of machinery and equipment ... were required to address the influx of air travel complaints . The expenditures in the Acquisition of machinery and equipment ...
Publication | 2020-02-28
... to provide accessible services, and can be the subject of complaints from persons with disabilities. the cta is considering whether and ... to provide accessible services, and can be the subject of complaints from persons with disabilities. The CTA is considering whether and ...
Publication | 2020-05-01
Read the pdf (433 KB)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Terminal operator curbside assistance obligations
This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
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