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Displaying 71-80 of 135 items.
Annual Report on the Administration of the Access to Information Act for 2020-2021
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2021-12-14
Protecting Personal Information During Adjudication: A Guide for Air Passengers
Read the pdf (816 KB) Disclaimer This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Legal requirements and protections concerning personal information are set out in the Privacy Act and Access to Information Act. In case...
Publication | 2022-02-11
Supplementary Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages
... and decisions prevail. in the context of air travel complaints filed with the canadian transportation agency (cta) that relate to ... Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages supplementary guidance: evidentiary ...
Publication | 2022-02-11
Departmental Plan 2022-2023
... in the cta handling an unprecedented level of consumer complaints , while continuing to manage the other aspects of the economic ... and the end of november, the cta received about 10,000 complaints and, as a result of temporary funding provided by the government ...
Publication | 2022-03-02
Quarterly Financial Report for the quarter ended December 31, 2021
... months later, the cta received an unprecedented number of complaints : over 11,200 in those three months alone. by comparison, 826 complaints were filed in 2015, 3,367 in 2016, 5,565 in 2017, 7,650 in 2018 ...
Publication | 2022-03-02
Quarterly Financial Report for the quarter ended June 30, 2022
the cta is seeing an upward trend in its incoming complaints volumes – between the start of 2022-2023 and the end of june 2022, the cta received approximately 4,400 complaints in those three months alone. this upward trend in complaints ...
Publication | 2022-09-01
International Working Group on Special Service Request Codes
... (us dot) requirement for carriers to have a “ complaints resolution officer”, or cro, readily available for passengers ... (US DOT) requirement for carriers to have a “ complaints resolution officer”, or CRO, readily available for passengers ...
Publication | 2022-10-25
Annual Report 2021–2022
... has led to an unprecedented increase in the number of complaints , particularly from air passengers. in 2021–2022, we received 12,158 new complaints related to air travel, on top of the 16,515 which we carried over ...
Publication | 2022-11-07
Annual Report on the administration of the Access to Information Act 2021-2022
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2022-11-09
Annual Report on the Administration of the Privacy Act 2021-2022
... office of the privacy commissioner on the resolution of complaints filed against the agency; coordinating the updating of the ... Office of the Privacy Commissioner on the resolution of complaints filed against the Agency; coordinating the updating of the ...
Publication | 2022-11-09

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