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... 2015-16, the cta typically received about 70 air travel complaints each month. over the last year, we've received an average of over ... 2015-16, the CTA typically received about 70 air travel complaints each month. Over the last year, we've received an average of over ...
Speeches | 2017-09-12
... to future service or rate terms, adjudications deal with complaints that legal obligations have been violated in the past or present. ... to future service or rate terms, adjudications deal with complaints that legal obligations have been violated in the past or present. ...
Speeches | 2017-11-10
... years 2013 to 2015, the cta received 700to 800air travel complaints annually. in fall 2016, we began modest efforts to better inform ... this month alone, we have received 700air travel complaints – as many as we used to get in an entire year. let me turn now ...
Speeches | 2018-01-29
... just a few years ago, we received about 70 air travel complaints a month. over the past year, that number has jumped to about 450 complaints per month, largely because of increased public attention to air ...
Speeches | 2017-10-23
... natural justice and procedural fairness. the number of complaints about the accessibility of transportation services has been rising steadily. in 2017-2018, we received 123 such complaints , almost double what we received in 2015-2016. of these 123, all ...
Speeches | 2018-05-03
... about issues like lost bags, to accessibility-related complaints from travellers with disabilities, to cases between shippers and ... about issues like lost bags, to accessibility-related complaints from travellers with disabilities, to cases between shippers and ...
Speeches | 2018-05-17
... transportation agency, the cta, has been to deal with complaints from passenger that airlines aren't following their own tariffs, ... Transportation Agency, the CTA, has been to deal with complaints from passenger that airlines aren't following their own tariffs, ...
Speeches | 2018-05-28
... airlines themselves. the cta's role has been to deal with complaints that airlines aren't respecting their own tariffs and, in some ... terms and conditions are reasonable. the tariffs- and complaints -based approach led to some improvements to passenger rights ...
Speeches | 2018-06-06
... air carriers to issuing charter permits, handling consumer complaints from passengers to, of course, working to ensure the accessibility ... air carriers to issuing charter permits, handling consumer complaints from passengers to, of course, working to ensure the accessibility ...
Speeches | 2018-08-06
... for investigating and adjudicating accessibility-related complaints from canadians – the canadian human rights commission, canadian ... for persons with disabilities who want to submit complaints . we’ve already established a council of heads of accessibility ...
Speeches | 2019-04-10