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Bill C-81 - The Accessible Canada Act
... in nature may exist, or when it receives a large number of complaints that can best handled through a single process. this new provision ... in nature may exist, or when it receives a large number of complaints that can best handled through a single process. This new provision ...
Web page | 2019-08-14
FAQs - The Accessible Canada Act
The Accessible Canada Act Q1. How does the Accessible Canada Act affect the CTA? The legislation provided the CTA with additional tools to advance the accessibility of the national transportation system. This legislation came into force on July 11, 2019, and provided the CTA with: own motion...
Web page | 2019-06-06
Canadian Transportation Agency announces plans to enhance accessibility of Canada’s national transportation system
... responsible for receiving accessibility-related complaints – the canadian human rights commission, the canadian human ... for persons with disabilities who want to submit complaints . in parallel to this legislation, the cta is developing new ... responsible for receiving accessibility-related complaints – the Canadian Human Rights Commission, the Canadian Human ...
News | 2019-06-21
Remarks from the Chair and CEO, Scott Streiner, at the Canadian Institute of Transportation Engineers annual conference in Ottawa, on June 3, 2019
... of persons with disabilities in hearings into their complaints , and the authority to award compensation for pain and suffering ... of persons with disabilities in hearings into their complaints , and the authority to award compensation for pain and suffering ...
Speeches | 2019-06-06
Entretien du site Web
we are currently upgrading our web service. the air travel complaints service is currently not available as we perform this maintenance. ... We are currently upgrading our web service. The air travel complaints service is currently not available as we perform this maintenance. ...
Web page | 2019-07-11
New Air Passenger Protection Regulations now in force
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
Highlights of one-person-one-fare policy decision
... . the carriers have internal processes for addressing complaints regarding their services including those offered to passengers ... . The carriers have internal processes for addressing complaints regarding their services including those offered to passengers ...
Web page | 2019-08-06
Agency Evaluation Plan 2019-20 to 2023-24
... applicable dispute resolution never evaluated air travel complaints 2019-20 $4,694,518 $8,078,000   departmental priority not ... applicable Dispute Resolution Never Evaluated Air Travel Complaints 2019-20 $4,694,518 $8,078,000   Departmental Priority Not ...
Publication | 2019-08-06
Canadian Transportation Agency launches inquiry into WestJet flight incident
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16
Canadian Transportation Agency launches a new confidential toll-free Accessibility Help Line
August 20, 2019 – Gatineau, QC – Canadian Transportation Agency The disability community and persons with disabilities now have new tools available to help them exercise their right to an accessible transportation network. In support of the implementation of the new Accessible Transportation for...
News | 2019-08-21

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