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Displaying 181-190 of 410 items.
Take Charge of Your Travel: A Guide for Travellers with Disabilities
... on how the cta resolves accessible transportation complaints , see the cta's accessible transportation complaints : a guide . ASL version of Resolving problems This is an ...
Publication | 2020-10-09
How the CTA is adapting to unprecedented and challenging times
... professionalism. some facts about the processing of complaints filed by travellers: between the time the The CTA’s 300 ... professionalism. Some facts about the processing of complaints filed by travellers: Between the time the how the cta is ...
News | 2020-10-30
Statistics 2019-2020
... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ... for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting ...
Web page | 2020-11-04
Annual Report 2019–2020
... the coming period. so will resolving air travel and other complaints . with the entry-into-force of the appr, we saw a big jump in the ... with transportation service providers. the number of complaints submitted to the cta had already risen from about 800 in ...
Publication | 2020-11-04
Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
... transportation agency (agency) opened an inquiry into complaints from passengers alleging that air carriers did not accurately ... as required by the Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the ...
Web page | 2020-11-05
CTA publishes Inquiry Officer's report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
... published the inquiry officer's report on hundreds of complaints from air passengers alleging that airlines did not accurately ... to efficiently deal with a surge of communications-related complaints it received from air passengers in the period immediately after ...
News | 2020-11-05
Air passenger protection during and beyond the pandemic
... its merits. over the last 11 months, canadians have filed complaints in record numbers. about 11,000 did so in the three months between ... air travel into turmoil. another 10,000 have submitted complaints since then. by way of comparison, the cta received just 800 ...
Speeches | 2020-11-13
Annual Report on the Administration of the Privacy Act 2019–2020
... office of the privacy commissioner on the resolution of complaints filed against the cta; coordinating the updating of the cta’s ... Office of the Privacy Commissioner on the resolution of complaints filed against the CTA; coordinating the updating of the CTA’s ...
Web page | 2020-11-19
Annual Report on the Administration of the Access to Information Act 2019–2020
... office of the privacy commissioner on the resolution of complaints filed against the cta; coordinating the updating of the cta’s ... Office of the Privacy Commissioner on the resolution of complaints filed against the CTA; coordinating the updating of the CTA’s ...
Web page | 2020-11-19
Consultations on Phase II of the Accessible Transportation for Persons with Disabilities Regulations: What We Heard
... should promptly respond to concerns raised in feedback and complaints . some members of the community emphasize that poor staff training ... should promptly respond to concerns raised in feedback and complaints . Some members of the community emphasize that poor staff training ...
Web page | 2020-11-26

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