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Displaying 291-300 of 410 items.
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ... implementing the regulations and processing air passenger complaints , that the three disruption categories are not clear, especially ...
Publication | 2023-07-11
The Canadian Transportation Agency launches consultations to strengthen air passenger protection
... from airlines the costs of processing air passenger complaints which will be the object of a separate consultation process later ... from airlines the costs of processing air passenger complaints which will be the object of a separate consultation process later ...
News | 2023-07-11
Strengthening Air Passenger Protection in Canada
complaints resolution office Complaints Resolution Office strengthening air passenger protection in ...
Web page | 2023-09-30
Standing Committee on Public Accounts - April 17, 2023
... the agency encourages everyone to bring forward complaints if they believe a service provider hasn't respected its ... of the time—the agency is able to help resolve those complaints through informal processes such as mediation. all accessibility complaints are prioritized, and i am pleased to inform you that we currently ...
Web page | 2023-07-24
Air travel complaints per 100 flights, by airline, April 2022 to June 2023
the tables include airlines with an average of 1 or more complaints per 100 flights to/from/within canada submitted to the cta ... have been reviewed by the cta at the time of publishing. complaints are submitted to the cta after the passenger has attempted to ...
Web page | 2023-11-07
Annual Report 2022–2023
... chain continued to be tested, and air passengers submitted complaints to the canadian transportation agency (agency) in record numbers. ... that will enable it to manage such a high volume of complaints more efficiently. in the rail sector, the agency launched an ...
Publication | 2023-10-17
Quarterly Financial Report for the quarter ended June 30, 2023
... increase the agency’s capacity to process air passengers complaints . The Agency’s total authorities available for use in ... increase the Agency’s capacity to process air passengers complaints . quarterly financial report for the quarter ended june 30, 2023 ...
Publication | 2023-08-30
Introduction: Standing Senate Committee on Transport and Communications, May 16, 2023
... the existing agency process for resolving air passenger complaints from the current court-like approach to a more streamlined claim resolution process. this would allow the agency to resolve complaints faster. currently, the dispute resolution process for air ...
Web page | 2023-09-15
Key Issue Scripts: Standing Senate Committee on Transport and Communications (May 16, 2023)
to convert the cta's court-like adjudication process for complaints to a mediation-arbitration process with the intention of providing more timely resolution of air passenger complaints . amend the to convert the CTA's court-like adjudication process ...
Web page | 2023-09-15
Data: Standing Senate Committee on Transport and Communications (May 16, 2023)
drb data accessibility complaints data comparison of cta amps vs other organizations compliance statistics DRB Data Accessibility Complaints Data Comparison of CTA AMPs vs Other Organizations Compliance ...
Web page | 2023-09-15

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