Agency site
Displaying 31-40 of 410 items.
... have a responsibility to address any such concerns or complaints as expeditiously and effectively as possible, directly with the ... to have a process in place to deal with public concerns or complaints. this process is to include a designated person or group to deal ...
Publication | 2007-01-02
... be informed of schedule changes. comments from the public complaints filed with the agency reveal that many persons with mobility ... be informed of schedule changes. Comments from the public Complaints filed with the Agency reveal that many persons with mobility ...
Publication | 2016-03-31
1. Purpose of these Guidelines
These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Canada Transportation Act Part III, Division V
The Canada Transportation Act (Act) provides a framework for railway companies under federal jurisdiction to transfer or discontinue railway lines provided certain procedures are followed.
The Act also sets out a process that must be followed by...
Web page | 2016-01-07
... about their rights and responsibilities; and, by resolving complaints on a case-by-case basis using an approach that is consistent with ... about their rights and responsibilities; and, by resolving complaints on a case-by-case basis using an approach that is consistent with ...
Publication | 2016-03-10
... and marine transportation. dispute resolution, to resolve complaints about federal transportation services, rates, fees and charges. ... files starting with a proof of concept for: air travel complaints ; and railway crossing filed agreements. once the crm is fully ...
Web page | 2016-02-22
guidelines for the resolution of complaints concerning railway noise and vibration
Guidelines for the Resolution of Complaints Concerning Railway Noise and Vibration
noise and vibration from ...
Publication | 2016-03-30
q. how will the agency treat consumer complaints against resellers?
Q. How will the Agency treat consumer complaints against resellers?
faqs - air licencing requirements for ...
Web page | 2016-03-29
... – and it's through facilitation that we resolve 95% of complaints from aviation consumers – to slightly more formal mediation, to ... – and it's through facilitation that we resolve 95% of complaints from aviation consumers – to slightly more formal mediation, to ...
Speeches | 2016-04-27
air travel complaints accepted for facilitation number of complaints resolved (by carrier) issues raised in air travel complaints
Air travel complaints accepted for facilitation Number of ...
Web page | 2017-02-10
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