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Displaying 181-190 of 207 items.
Annual Report on the administration of the Privacy Act 2022-2023
... and social well-being of canadians. the agency’s decision makers are regular members appointed by the governor-in-council ... and social well-being of Canadians. The Agency’s decision makers are regular Members appointed by the Governor-in-Council ...
Publication | 2023-10-18
Air Passenger Protection Regulations - Regulatory Impact Analysis Statement
Executive summary Issues: Currently, Canada does not have a standardized passenger protection regime for air travel. While the Air Transportation Regulations (ATR) establish the terms and conditions that air carriers operating in Canada must address in their tariffs, air carriers are permitted to...
Web page | 2019-05-22
Annual Report on the administration of the Access to Information Act 2022-2023
... and social well-being of canadians. the agency’s decision makers are regular members appointed by the governor-in-council ... and social well-being of Canadians. The Agency’s decision makers are regular Members appointed by the Governor-in-Council ...
Publication | 2023-10-18
Flight Delays and Cancellations: A Guide
Read the pdf (507 KB) Air Passenger Protection Know your rights How to file a complaint 1. Introduction This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
Read the pdf (484 KB) Related content News Release Consultation on proposed changes Consultation Paper Submissions Backgrounder Air Passenger Protection Regulations Budget Implementation Act, 2023 Introduction On June 22, 2023,...
Publication | 2023-11-15
Denied Boarding: A Guide
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Airport congestion and flight issues What passengers need to know about...
Publication | 2021-01-22
Chair and CEO Scott Streiner addresses the Association of Canadian Port Authorities' on September 8, 2016
Speech delivered by Scott Streiner, Chair and CEO, at the Association of Canadian Port Authorities' annual conference in Thunder Bay, on September 8, 2016 Check against delivery I'm pleased to have the opportunity to speak with you today about the roles the Canadian Transportation Agency plays...
Speeches | 2016-09-28
Chair and CEO Scott Streiner addresses the Pulse and Special Crops Convention on July 7, 2016
Check against deliveryAs I was putting the finishing touches on my speech last night, I glanced out of my hotel window and I saw the rail lines running from Union Station out towards Ottawa, Montréal, and Halifax. I saw the Gardiner Expressway in its usual state of gridlock. I saw a shipping vessel...
Speeches | 2016-07-11
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
Read the pdf (533 KB) Table of contents Introduction Overview Proposed regulatory changes Your feedback and how to submit it How the CTA uses your views Annex A: Rebooking and refunds in APPR 2019 Related content...
Publication | 2023-07-11
Service dogs: A Guide
Read the pdf (508 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. What is considered to be a service dog   This guide explains the obligations of transportation service providers covered by...
Publication | 2020-05-01

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