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Displaying 41-50 of 207 items.
Air travel complaints resolution process
step 6: final decision Step 6: Final decision air travel complaints resolution process ...
Web page | 2023-09-30
Consultation on the Agency's Regulatory Costing Model (ARCM)
... is estimated to vary with changes in traffic volume. in decision no. 2015-r-91 , the agency directed staff to undertake a more ... review of the costing model. specifically, the decision directed staff to review: the existing aggregations of cost ... is estimated to vary with changes in traffic volume. In Decision No. 2015-R-91 , the Agency directed staff to undertake a more ...
Consultation | 2017-01-09
Guideline on the Canadian Transportation Agency's Complaint Resolution Office air travel complaints process
... officer will not consider them when making a final decision on the complaint. A reply cannot raise any new facts, arguments ... Officer will not consider them when making a final decision on the complaint. guideline on the canadian transportation ...
Web page | 2023-09-30
Accessible Transportation Complaints: A Guide
Watch the ASL videos Introduction ASL version of Introduction Continue to the next video: Accessible transportation mandate   This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
Other background information: TRAN – February 27, 2024
... and international trips. on october 13, 2015, in decision no. 324-at-a-2015 , the agency found that the applicant's ... and international trips. On October 13, 2015, in Decision No. 324-AT-A-2015 , the Agency found that the applicant's ...
Web page | 2024-06-11
Accessibility: Glossary
... of resolving a dispute wherein a formal judgment or decision is given after hearing evidence on the factual and legal issues ... of resolving a dispute wherein a formal judgment or decision is given after hearing evidence on the factual and legal issues ...
Web page | 2017-09-18
Consultation on methodology for determining CN's and CP's Capital Structure under the Maximum Revenue Entitlement Program
... cost of capital of the two railway companies. in agency decision no. 131-r-2016 , the agency announced the launch of a consultation ... cost of capital of the two Railway Companies. In Agency Decision No. 131-R-2016 , the Agency announced the launch of a consultation ...
Consultation | 2016-09-01
Guidelines Respecting Net Salvage Value Determination Applications
Part 1 – Introduction 1.1 Context of the Guidelines The Canada Transportation Act (Act) provides a framework for railway companies under federal jurisdiction to transfer or discontinue railway lines provided certain procedures are followed. The Act also sets out a process that must be followed...
Publication | 2023-12-11
CTA opens inquiry into complaints regarding reasons for flight delays or cancellations
February 13, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today opened an inquiry into complaints from air passengers alleging that airlines are not accurately communicating the reasons for flight delays or cancellations. On December 15, 2019, the...
News | 2020-02-13
Freight Rail Service and Rates: A Guide
... incurred because of the service failure. in addition, the decision -makers and some parts of the processes are usually different: in arbitration, the decision -maker (arbitrator) can be a cta members or employee, or an external ...
Publication | 2021-03-08

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