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Displaying 61-70 of 238 items.
Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
... as to why compensation is not payable. sections 10, 11 and 12 of the appr divide air carriers’ obligations to passengers, in case of ... the canadian transportation agency’s interpretation or enforcement of the appr.” an examination of the flights covered by the ...
Web page | 2020-11-05
CTA publishes Inquiry Officer's report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
November 5, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today published the Inquiry Officer's report on hundreds of complaints from air passengers alleging that airlines did not accurately communicate the reasons for flight delays or cancellations...
News | 2020-11-05
Annual Report on the Administration of the Access to Information Act 2019–2020
... as well as designating cta staff to exercise the role of enforcement officers. the cta has three core mandates: to help ensure that ... as well as designating CTA staff to exercise the role of enforcement officers. The CTA has three core mandates: To help ensure that ...
Web page | 2020-11-19
Quarterly Financial Report for the quarter ended September 30, 2020
Management Statement for the Quarter Ending September 30, 2020 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2020-11-27
Departmental Results Report 2019-2020
... that number leapt to almost 19,400 – of which over 12 ,700 were received after the second phase of appr provisions came into ... the cta also published a new compliance monitoring and enforcement policy in 2019-20. the policy sets out the tools the cta uses and ...
Publication | 2020-12-07
Discussion paper: Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
Alternate format available PDF 1. Introduction The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
Financial Statements for the period ended March 31, 2020
chief financial officer gatineau, canada october 12 th , 2020 Chief Financial Officer Gatineau, Canada October 12 th , 2020 financial statements for the period ended march 31, 2020 ...
Publication | 2020-12-08
Annual Report on the Administration of the Access to Information Act 2019–2020
... as well as designating cta staff to exercise the role of enforcement officers. the cta has three core mandates: to help ensure that ... as well as designating CTA staff to exercise the role of enforcement officers. The CTA has three core mandates: To help ensure that ...
Publication | 2020-11-19
Departmental Plan 2021-2022
... december 31 st , 2020, the cta has received an additional 12 ,000 complaints, bringing the total to roughly 23,000 over the past 12 ... the cta is required to ensure compliance monitoring and enforcement of hundreds of new legal obligations (increasing to about 520 by ...
Publication | 2021-02-09
Future-Oriented Statement of Operations for the Years Ending March 31, 2021 and March 31, 2022
... and users 34,086,676 27,257,334   internal services 12 ,984,255 11,461,446 total expenses   Forecast Results 2020- 21 Planned ... and users 34,086,676 27,257,334   Internal Services 12 ,984,255 11,461,446 Total expenses future-oriented statement of ...
Publication | 2021-02-25

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