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... beginning of the pandemic-related turmoil in air travel, 11 ,000 canadians filed air travel complaints with the cta – meaning we were ... up in court-like adjudication), we were able to process 10 ,227 complaints in 2020–2021. processing as many complaints as possible, ...
Publication | 2021-12-06
... 2019-2020 30 26 25 17 2018-2019 32 24 8 16 2017-2018 44 47 10 35 2016-2017 30 26 11 2 *includes outstanding requests from the previous fiscal year disposition ...
Publication | 2021-12-14