Agency site
Displaying 21-30 of 35 items.
Canadian
Transportation
Agency
Download PDF
Table of contents
Message from the Chair and CEO
About the CTA
Transportation industry trends
Legislative developments
Key CTA initiatives
Determinations and...
Publication | 2020-11-04
Case No. 20-01590
September 30, 2020
Prepared by: Tom Oommen, Inquiry Officer
Appointment of Inquiry Officer and Scope of the Inquiry Officer’s Report
On February 13, 2020, the Canadian Transportation Agency (Agency) opened an inquiry into complaints from passengers alleging that air carriers...
Web page | 2020-11-05
November 5, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today published the Inquiry Officer's report on hundreds of complaints from air passengers alleging that airlines did not accurately communicate the reasons for flight delays or cancellations...
News | 2020-11-05
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (Hill Times 2020-11-16)
The global collapse of air travel as a result of the COVID-19 pandemic is without precedent in the century since the dawn of international commercial aviation. Many passengers have experienced frustration,...
Speeches | 2020-11-13
Alternate format available
PDF
Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA gives Canadian citizens, permanent residents and persons present in Canada the right...
Web page | 2020-11-19
Alternate format available
PDF
Introduction
The Access to Information Act (ATIA) enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This...
Web page | 2020-11-19
Management Statement for the Quarter Ending September 30, 2020
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2020-11-27
Alternate format available
PDF
Message from the Chair and Chief Executive Officer
I am writing this introductory message at a time when the COVID-19 pandemic and its widespread impacts are very much on everyone's mind. The pandemic has caused major disruptions to our personal...
Publication | 2020-12-07
... have flight attendants to offer in-flight services and few office staff to review complex requests. in the north, they face the economic ... have flight attendants to offer in-flight services and few office staff to review complex requests. In the North, they face the economic ...
Web page | 2020-12-02
Watch the ASL videos
ASL version of be aware of your carrier's check-in time
Continue to the next video: Getting information about the terminal
It's time to go! It is essential for you to be aware of your carrier's check-in time to give yourself...
Web page | 2020-12-03