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Displaying 231-240 of 457 items.
Air travel complaints overview
office of the commissioner of official languages Office of the Commissioner of Official Languages air travel complaints ...
Web page | 2025-05-31
Air travel complaints resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air travel complaints, including active complaints that have already been...
Web page | 2023-09-30
Annual Report on the administration of the Privacy Act 2022-2023
Read the pdf (1.41 MB) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2023-10-18
Annual Report on the administration of the Access to Information Act 2022-2023
Read the pdf (1.46 MB) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2023-10-18
Departmental Results Report 2022–2023
Message from the Chair and Chief Executive Officer During the 2022-2023 fiscal year, the Canadian transportation industry continued to recover from the COVID-19 pandemic's impacts and adapt to a continuously changing environment. The efficiency of the supply chain continued to be tested, and air...
Publication | 2023-11-09
Departmental Results Report 2022-2023: Response to parliamentary committees and external audits
response to audits conducted by the office of the auditor general of canada (including audits conducted by the ... development) Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the ...
Web page | 2023-11-09
Quarterly Financial Report For the quarter ended September 30, 2023
Management Statement for the Quarter Ending September 30, 2023 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2023-11-30
Message from the Chair for International Day of Persons with Disabilities - 2023
The International Day of Persons with Disabilities (IDPD) is marked every year on December 3rd, to promote the integration and access to economic, social and political life of persons with disabilities. This year’s theme, Beyond the stigma: Building an inclusive Canada, represents the kind of...
News | 2023-12-01
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
December 21 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023 Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
2023 Accessibility Progress Report
Read the pdf (535 KB) Watch the ASL video Progress report summary ASL version of the Progress report summary This is an American Sign Language (ASL) video with no audio End of ASL video - Progress report summary   In December 2022, the Canadian...
Publication | 2023-12-28

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