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Displaying 1-10 of 21 items.
brochure. it provides the mailing address , telephone and fax numbers of the airport operator for complaints and ... for improvements.
brochure. It provides the mailing address , telephone and fax numbers of the airport operator for ...
Publication | 2016-01-21
Purpose of this Code of Practice
The purpose of this Code is to provide a minimum level of accessibility for passenger terminals across Canada and to further improve the accessibility of terminals for persons with disabilities on a systemic basis as they use the federal transportation system. The...
Publication | 2007-01-02
Purpose of this Code
This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network.
While this Code focuses on the information needs of...
Publication | 2016-03-31
... not contain peanuts or nuts. air canada personnel are to address situations where a passenger refuses to comply with this requirement ... not contain peanuts or nuts. Air Canada personnel are to address situations where a passenger refuses to comply with this requirement ...
Publication | 2016-06-15
This guide has been archived. Please see the updated version, Guide to Railway Charges for Crossing Maintenance and Construction 2021.
Effective October 15, 2019
Introduction
The Canadian Transportation Agency (Agency) is responsible for, among other duties, resolving disputes or facilitating...
Publication | 2019-10-15
... this by contacting the carrier directly; for example, by phone , email or through their website. some carriers may also refer passengers to a ...
Publication | 2020-05-01
... options: offer the option of doing so either by means of email , or telephone or video relay service; and publish the appropriate e-mail address , or the telephone number to access the telephone relay services, and ...
Publication | 2020-05-01
... from among means offered by the carrier (for example, email address and/or telephone numbers) when the carrier solicits point of contact ...
Publication | 2022-09-08
Read the pdf (735 KB)
Effective November 1st, 2021
Note
The rates in the schedules of this guide are based on information submitted by Canadian National Railway Company (CN) and Canadian Pacific Railway Company (CP) in 2019, which the Agency has indexed for 2021.
Introduction
The...
Publication | 2021-10-21
... requesters. the internal communications were done by email , instant messaging (skype and microsoft teams), mobile phone , video conferencing; and the external communications with the ...
Publication | 2021-12-14