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Communicating Key Information to Passengers: A Guide
... annex with the elements set out in the air carrier signage requirements for public inspection of tariff interpretation note . at a ... the combined notices must meet the visibility and location requirements set out in this annex. sample combined notice (included below) ...
Publication | 2021-11-17
Quarterly Financial Report for the quarter ended September 30, 2021
... alone. by comparison, 826 complaints were filed in 2015, 3,367 in 2016, 5,565 in 2017, 7,650 in 2018 and 19,392 in 2019. this is a ... alone. By comparison, 826 complaints were filed in 2015, 3,367 in 2016, 5,565 in 2017, 7,650 in 2018 and 19,392 in 2019. This is a ...
Publication | 2021-11-30
Departmental Results Report 2020-2021
... providers that comply with legislative and regulatory requirements at least 80% march 2021 61% 80% not available note 2 accessible ... service standards at least 85% march 2021 29% 50% 33% note 3 budgetary financial resources (dollars) 2020–21 main estimates 2020–21 ...
Publication | 2021-12-02
Annual Report 2020–2021
... as the crisis began to unfold, we gave airlines extra operational flexibility and worked around the clock to issue the air licences ... As the crisis began to unfold, we gave airlines extra operational flexibility and worked around the clock to issue the air licences ...
Publication | 2021-12-06
Annual Report on the Administration of the Privacy Act for 2020-2021
... 15(b) for such a period of time as is reasonable, if additional time is necessary for translation purposes or for the purposes of ... 15(b) for such a period of time as is reasonable, if additional time is necessary for translation purposes or for the purposes of ...
Publication | 2021-12-14
Annual Report on the Administration of the Access to Information Act for 2020-2021
Read the pdf (910 KB) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2021-12-14
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Feedback Processes
... report, and it must ensure that the description meets the requirements of level aa conformance that are set out in the web content ... report, and it must ensure that the description meets the requirements of Level AA conformance that are set out in the Web Content ...
Publication | 2021-12-22
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Accessibility Plans
... a tsp must ensure that its accessibility plan meets the requirements of level aa conformance that are set out in the web content ... A TSP must ensure that its accessibility plan meets the requirements of Level AA conformance that are set out in the Web Content ...
Publication | 2021-12-22
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports
Read the pdf (549 KB) Plain language Summary A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available. Introduction A progress report provides updates on the implementation of a...
Publication | 2025-03-20
Departmental Plan 2022-2023
Message From the Chair and Chief Executive Officer The last few years have seen the Canadian Transportation Agency (CTA) strengthening the regulatory framework for which it is responsible, particularly with respect to air passenger protection and accessibility of the transportation system. Along...
Publication | 2022-03-02

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