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New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Background
Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2023-01-11
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Introduction
On May 24, 2019, the Canadian Transportation Agency (CTA)...
Web page | 2023-01-11
Shippers have a right to access railway services in Canada under the Canada Transportation Act. This right is the Common Carrier Obligation and is a defining principle of Canadian freight rail service.
We support shippers by:
monitoring railway company level of services,
providing assistance...
Web page | 2023-01-23