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Displaying 171-180 of 196 items.
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Non-Scheduled International Air Service: Foreign Applicants (non-U.S.)
1. General Information 1.1  Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation Regulations (the ATR); and the...
Publication | 2015-10-13
Rail Complaints: What you need to know
Introduction The Agency may determine the facts of a dispute involving rate and service matters arising in the rail industry and order the appropriate relief to be implemented. The Agency further oversees the competitive rail access provisions of the Canada Transportation Act, which are designed...
Publication | 2008-05-06
Rail Noise and Vibration Complaints Brochure
Are you affected by the noise or vibration of a railway? As communities and railways grow and expand in close proximity to each other, careful planning and communication is critical in order to balance the needs of railways and the concerns of communities. Occasionally, however, disputes about...
Publication | 2017-03-07
Relocation of Railway Lines in Urban Areas: A Resource Tool
Introduction The Railway Relocation and Crossing Act (RRCA) is designed to facilitate the relocation of railway lines or the rerouting of railway traffic in urban areas in situations where a railway company and the relevant government body cannot agree. The RRCA empowers the Canadian...
Publication | 2011-11-14
Scheduled International Air Service: Canadian Applicants
revised August, 1997 Part I: General Information A. Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (the Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation...
Publication | 1997-08-01
Scheduled International Air Service: Foreign Applicants (non-U.S.)
1. General Information 1.1 Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation Regulations (the ATR); and the...
Publication | 2012-02-22
Sources of Federal Government and Employee Information
Introduction to Info Source Info Source: Sources of Federal Government and Employee Information provides information about the functions, programs, activities and related information holdings of government institutions subject to the Access to Information Act and the Privacy Act. It provides...
Publication | 2016-09-19
Tariff for the transportation of cargo between points in Canada and points outside Canada
... and by supplements to and successive issues of said publications : iata dangerous goods regulations, reissues thereof and ... and by supplements to and successive issues of said publications : IATA Dangerous Goods Regulations, reissues thereof and ...
Publication | 2015-09-30
Transfer and Discontinuance of Railway Line Operations and Railway Track Determinations: A Resource Tool
Introduction Under the Canada Transportation Act, the Canadian Transportation Agency is mandated to resolve various issues, including disputes that may arise when railway companies under its jurisdiction implement the process to transfer or discontinue railway lines that affect parties such as...
Publication | 2011-11-14

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