Agency site
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What should you do if your allergies might affect your travel?
Talk to the carrier at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least...
Web page | 2015-10-23
Publications
Checklist for travelling with an assistance animal
Additional requirements
Take Charge of Your Travel: A Guide for Persons with Disabilities
Space for Service Dogs (Implementation Guide)
Reservation checklist
Travel...
Web page | 2015-10-23
1. Introduction
1.1 About our Code
The Code of Values and Ethics for the Canadian Transportation Agency outlines the core values and expected behaviours that guide us – as Agency employees and public servants – in all activities related to our professional duties.
All federal public servants are...
Publication | 2015-10-06
The Canadian Transportation Agency (Agency) is a quasi-judicial tribunal governed by its enabling legislation, the Canada Transportation Act, S.C. 1996, c. 10, as amended (the CTA). Once the Agency has reached a final decision in respect to the matter that is before it, that decision cannot be...
Publication | 2015-10-06
Effective for tickets issued on or after April 1, 2015.
Disclaimer
The Canadian Transportation Agency (Agency) is the economic regulator of Canada’s federal transportation network. It publishes Interpretation Notes to provide information and guidance on provisions of the Canada Transportation Act...
Publication | 2015-10-02
Section 1000 Introduction to the Uniform Classification of Accounts
Introduction
This document deals with the Uniform Classification of Accounts (UCA) for railway companies and certain related railway records (principally operating statistics).
Purpose
The purpose of the UCA is to define the...
Publication | 2015-10-05
Background
The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from the federal transportation system, which includes transportation by air, rail, and extra-provincial ferry and bus. It seeks to...
Publication | 2015-10-08
How the Agency makes transportation accessible
It's the Agency's responsibility to ensure that everyone enjoys the same access to travel.
The Agency ensures that any undue obstacles to the mobility of persons with disabilities are removed from transportation services and facilities under its...
Web page | 2015-10-23
Getting started
Overview
Issues eligible for arbitration
How to apply
Eligibility of submissions
Objections
Scenarios where a railway company can object to an application
Procedures for the adjudication of objections
Principles related...
Web page | 2015-10-21
Requirements for the public inspection of tariffs
The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request.
Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20