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Introduction
On August 28, 2020, the Canadian Transportation Agency (CTA) launched consultations on proposed changes to the Railway Interswitching Regulations. Our aim in proposing changes was to keep regulated...
Publication | 2021-07-23
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
The purpose of the oral hearing is to allow...
News | 2021-08-05
Management Statement for the Quarter Ending June 30, 2021
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2021-08-27
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Overview Organizational structure
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The Agency's history
The Canadian Transportation Agency had its origins over 100 years ago in an atmosphere of intense commercial competition. It...
Web page | 2021-09-27
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Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
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Organizational overview (placemat)
Effective March 30, 2021
Chair's Office – overview
Mandate (Chair's Office):
The roles of the Chair and...
Web page | 2021-09-27
Main
Menu Agency
Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
Media scan: CTA current issues
Air - media scan
1.1 Air Passenger Protection complaints processing
Canada's transport regulator hasn't...
Web page | 2021-09-27
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2021-10-01
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) held a virtual oral hearing Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
In order to hear further evidence from the parties,...
News | 2021-10-13
Airport congestion and flight issues
What passengers need to know about delays, cancellations and missing baggage
Read the pdf (512 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
This is a guide explaining the...
Publication | 2021-11-17
Airport congestion and flight issues
What passengers need to know about delays, cancellations and missing baggage
Read the pdf (619 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
Clear and timely communication...
Publication | 2021-11-17