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Summary of discussions about accessibility of small transportation service providers in remote, rural and northern communities
Read the PDF (307 KB) Read the DOCX (289 KB) Introduction The Canadian Transportation Agency (CTA) is considering extending elements of the existing Accessible Transportation for Persons with Disabilities Regulations (ATPDR) to small Transportation Service Providers (STSPs) in a...
Web page | 2024-07-26
The Canadian Transportation Agency issues summary of discussions about accessibility of small transportation service providers in remote, rural and northern communities
July 26, 2024 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued a summary of discussions related to the transport of persons with disabilities with small transportations service provider (STSPs). The purpose of these discussions and site visits...
News | 2024-07-26
Statistics 2023-2024
On this page An efficient transportation system for Canada Air Rail Marine Consumer protection for air travellers New complaints and backlog of complaints at year end Complaints processed Number of complaints per 100 flights Number of complaints...
Web page | 2024-07-29
Quarterly Financial Report for the quarter ended June 30, 2024
Management statement for the quarter ending June 30, 2024 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2024-08-29
Consultation: Air travel complaints fee proposal
Read the PDF (433 KB) 1. Introduction On June 22, 2023, the Budget Implementation Act, 2023 (BIA) received Royal Assent and came into force. It modified the Canada Transportation Act (Act) to clarify, simplify and strengthen the Canadian air passenger protection regime and provided a new...
Publication | 2024-09-18
Questions and answers - Air travel complaints fee proposal
What's changed? Amendments to the Canada Transportation Act on June 23, 2023, established that airlines must pay a charge for the Canadian Transportation Agency (CTA) to recover a portion of the costs for processing an eligible air travel complaint. What is a fee proposal? When consulting with...
Web page | 2024-09-18
Annual Report on the administration of the Privacy Act 2023-2024
Read the PDF (706 Kb) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2024-10-18
Annual Report on the administration of the Access to Information Act 2023-2024
Read the PDF (787 KB) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2024-10-18
Fees report 2022–2023
Minister’s message As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2022-23. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05
Fees report 2021–2022
Minister’s message As the Minister responsible for the Canadian Transportation Agency (CTA), I am pleased to present the Agency’s report on service fees for the fiscal year 2021-22. This report is in line with the Service Fees Act’s reporting requirements and reflects the Government of Canada...
Publication | 2025-11-05

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