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Displaying 71-80 of 676 items.
Accessibility complaints about transportation services
Accessibility Help Line Have questions relating to accessible transportation? Need help filing an accessibility complaint? 1-844-943-0273 Contact us Monday to Friday, 8 a.m. to 5 p.m. EST. TTY: 1-800-669-5575 ASL version of Accessibility Help Line of Accessibility...
Web page | 2026-02-13
Mediation for disputes about federal transportation
Accessible, rail and marine transportation An Agency mediator helps parties settle their differences through negotiation (face-to-face or by teleconference). Type of disputes Possible outcome Accessibility (disability-related) Rail Marine...
Web page | 2025-05-06
Overview and FAQs: Disputes related to federal transportation
Types of disputes we can resolve Air travel complaints Accessibility complaints Rail complaints Marine complaints Comparison of dispute resolution services Facilitation An Agency case officer assesses the issue and leads an informal exchange...
Web page | 2016-09-13
Interswitching
What is interswitching? Interswitching is the transfer of traffic between two railway companies (railways). One railway takes a shipper’s freight part of the way between origin and destination. It then transfers the freight to a competing railway with which the shipper has made arrangements for...
Web page | 2025-10-22
Disputes about road, utility and private crossings
Types of disputes we can help with The Agency can help resolve disputes between railway companies and: road authorities when they want to construct or reconstruct a road crossing; landowners who need to cross the track of a railway company to access their property; utility companies who want...
Web page | 2016-08-26
Forms for adjudication
List of forms Instructions to download and open a PDF form Translation – required information (PDF) Verification by affidavit (PDF) Verification by witnessed statement (PDF) Authorization of representative (PDF) Application Answer to application Reply to answer Intervention Response to...
Web page | 2019-08-30
Scenarios where a railway company can object to a rail level of service application
Getting started Overview Issues eligible for arbitration How to apply Eligibility of submissions Objections Scenarios where a railway company can object to an application Procedures for the adjudication of objections Principles related...
Web page | 2018-05-28
Eligibility of submissions for rail level of service arbitration
Getting started Overview Issues eligible for arbitration How to apply Eligibility of submissions Objections Scenarios where a railway company can object to an application Procedures for the adjudication of objections Principles related...
Web page | 2018-05-28
Principles related to level of service arbitration objections
Getting started Overview Issues eligible for arbitration How to apply Eligibility of submissions Objections Scenarios where a railway company can object to an application Procedures for the adjudication of objections Principles related...
Web page | 2015-10-21
How to report that terms and conditions are not available (or indicated as available) for public inspection
Requirements for the public inspection of tariffs The public has the right to review an air carrier's tariff and carriers must ensure that they can readily do so upon request. Every air carrier that sells publicly-available air transportation to, from and within Canada must...
Web page | 2015-10-20

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