Agency site

Displaying 341-350 of 529 items.
Transparency
Contents Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy Proactive Disclosure The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2017-01-17
Mandate, tools and values
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court. We oversee the very large and complex Canadian transportation system, which is...
Web page | 2017-01-16
Requests for additional seats
What should you do if you need additional seats? Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Overview of accessibility
Accessibility standards Monitoring the industry for accessibility Learn more about Aircraft Passenger terminals Trains Ferries Compliance reports Removing communication barriers Training videos Automated self-service...
Web page | 2017-01-04
Discussion Paper On Regulatory Modernization For Air Transportation
Table of Contents Background Current legislative and regulatory context Consultation scope Item 1: Charters and advance payment protection Item 2: Licensing A. Code-sharing and wet-leasing B. Air insurance C. New business models and industry...
Web page | 2016-12-19
Memorandum of Understanding Between the Canadian Transportation Agency and the United States Surface Transportation Board Concerning Engagement and Information Sharing
The Canadian Transportation Agency (the “Agency”) and the United States Surface Transportation Board (the “STB”), hereinafter referred to as the “Participants”, Considering that the Agency is an independent, quasi-judicial Canadian tribunal and economic regulator that makes decisions on a wide...
Web page | 2016-12-13
Service Standards - Air Service Licences
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances. The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The...
Web page | 2016-12-05
Service Standards - Charter Permits for Canadian Originating Non-Scheduled International Air Services
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances. An international charter air service is a non-scheduled international service operated under a contractual arrangement...
Web page | 2016-12-05
Rail: Overview
The Government of Canada’s national transportation policy, as set out in the Canada Transportation Act, permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective...
Web page | 2016-11-24
Baggage
Complaints about baggage If your baggage has been damaged during your flight, or if it is missing, you should first report it to the carrier. The carrier's compensation limits for lost  or damaged baggage are set in its contract of carriage (its tariff). The Agency can help in ensuring the...
Web page | 2016-10-14

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