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Displaying 91-100 of 199 items.
Best Practices for Interacting with Persons with Disabilities: A Guide
Read the pdf (448 KB) Plain language Summary A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available. 1. Purpose This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
Annual Report on the Administration of the Access to Information Act for 2018-2019
Introduction The Access to Information Act (ATIA) was proclaimed on July 1, 1983. It grants all Canadian citizens and permanent residents the right to examine or receive copies of records under the control of a federal government institution, subject to limited and specific circumstances. The ATIA...
Publication | 2020-05-06
Annual Report on the Administration of the Privacy Act 2018-2019
Introduction The Privacy Act (PA), proclaimed in 1983, protects the privacy of individuals who are Canadian citizens or permanent residents with respect to personal information about themselves held by the Canadian government. The PA provides individuals with the right to access their personal...
Publication | 2020-05-06
Accessible Transportation Guides - Introduction
Read the pdf (322 KB) Watch the ASL video Introduction ASL version of Accessible transportation guides - Introduction End of ASL videos - Accessible transportation guides - Introduction   Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Read the pdf (526 KB) Watch the American Sign Language (ASL) videos 1. Purpose ASL version of chapter 1. Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: When advance notice is not required   This...
Publication | 2020-05-01
Curbside assistance: A guide
Read the pdf (433 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Terminal operator curbside assistance obligations   This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Severe allergies: A Guide
Read the pdf (510 KB) Watch the ASL videos 1.Purpose ASL version Chapter 1. Purpose Continue to the next video: Chapter 2. Who is considered to be a person with a disability   This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01
Additional Seating and the One Person, One Fare Requirement for Domestic Travel : A Guide
Read the pdf (571 KB) Watch the ASL videos Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. Overview   This guide explains the obligations of carriers under the Accessible Transportation for Persons with Disabilities...
Publication | 2020-05-01
Requirements applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency: A Guide
Read the pdf (486 KB) Plain language Summary A plain language summary of the Requirements Applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency Guide is available. 1. Purpose This guide explains the obligations of the Canadian Air Transport...
Publication | 2020-05-01
Space for Service Dogs Onboard Transportation Equipment: A Guide
Read the pdf (485 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. What is considered to be a service dog   This guide provides information for air carriers and federal passenger rail,...
Publication | 2020-05-01

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