Agency site
Disclaimers
Third-party information liability disclaimer
Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external...
Web page | 2021-01-22
Read the pdf (446 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
This is a guide explaining the types of flights to which the Air Passenger Protection Regulations (APPR) apply. It discusses:
the scope of the APPR...
Publication | 2021-01-22
Disclaimers
Third-party information liability disclaimer
Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content prosided by external...
Web page | 2021-01-18
The Canadian Transportation Agency (Agency) is seeking input on requests by transportation service providers for temporary exemptions from certain provisions of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
Transportation service providers have made these...
Consultation | 2021-01-15
American Sign Language version - Accessible Transportation for Persons with Disabilities Regulations
The following American Sign Language videos are alternate formats of the Accessible Transportation for Persons with Disabilities Regulations.
Alternate formats available
ASL - LSQ
Accessible Transportation for Persons with Disabilities Regulations (ATPDR) -...
Web page | 2020-12-30
Disclaimer : This is not a legal document. The explanations and definitions provided are for general guidance purposes only. For legal information on the Maximum Revenue Entitlement, see the Canada Transportation Act, Division VI.
In case of differences between this guide and the legislation,...
Publication | 2020-12-22
OTTAWA – December 22, 2020 – In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their maximum grain revenue entitlements for the crop year 2019–2020....
News | 2020-12-22
The CTA provides a range of tools and guidance documents, namely:
The Maximum Revenue Entitlement: A Guide New
Railway Crossings: A Guide New
Freight Rail Service and Rates: A Guide New
Freight Rail Service And Rates: A Summary New
Guidelines for the Resolution of...
Web page | 2020-12-22
December 21, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) launched today a consultation seeking input from members of the public, consumer organizations, airlines and experts on a proposed regulation establishing additional refund obligations for...
News | 2020-12-21
The Proposed Regulations Amending the Air Passenger Protection Regulations, which would provide new refund requirements, are now published in Part I of the Canada Gazette for public review and comment.
These proposed regulations, that would apply to all future flights to, from and within Canada...
Consultation | 2020-12-21
Also search in...
Type
- Web page 535 Apply Web page filter
- Enforcement Actions 245 Apply Enforcement Actions filter
- Publication 204 Apply Publication filter
- News 166 Apply News filter
- Notices of Discontinuance 153 Apply Notices of Discontinuance filter
- Air Agreements 74 Apply Air Agreements filter
- Speeches 45 Apply Speeches filter
- Consultation 28 Apply Consultation filter
Sector
- Air 544 Apply Air filter
- Agency 226 Apply Agency filter
- Accessible Transportation 189 Apply Accessible Transportation filter
- Rail 170 Apply Rail filter
- Enforcement 41 Apply Enforcement filter
- Consultations 27 Apply Consultations filter
- Marine 11 Apply Marine filter
- Interprovincial bus 1 Apply Interprovincial bus filter
Published
- 2024 109 Apply 2024 filter
- 2023 199 Apply 2023 filter
- 2022 90 Apply 2022 filter
- 2021 96 Apply 2021 filter
- 2020 118 Apply 2020 filter
- 2019 154 Apply 2019 filter
- 2018 159 Apply 2018 filter
- 2017 60 Apply 2017 filter
- 2016 93 Apply 2016 filter
- 2015 83 Apply 2015 filter
- 2014 59 Apply 2014 filter
- 2013 145 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 8 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 5 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter