Agency site

Displaying 401-410 of 532 items.
Increased rights and remedies for passengers travelling with Air Canada, WestJet and Air Transat
In 2012, the Agency issued five decisions that increased the rights and remedies of travellers when flights are overbooked, cancelled, delayed or rerouted. In these decisions, the Agency ordered changes to the airlines' tariffs to ensure they are reasonable.   A tariff is the contract between an...
Web page | 2017-07-14
Air licensing contacts
Licensing and charters licence@otc-cta.gc.ca Financial evaluation division Financial-Evaluation@otc-cta.gc.ca International agreements Accords.Agreements@otc-cta.gc.ca
Web page | 2017-05-12
Non-Canadian Air Carrier Licence Application Guide
What is this guide for? This guide is intended to help non-Canadian applicants successfully apply for a scheduled international or a non-scheduled international licence. What constitutes a complete application? The following documents must be provided as part of the licence application....
Publication | 2017-03-31
Carriers that file tariffs with the Agency
The following is a list of carriers that currently file tariffs with the Canadian Transportation Agency applicable to scheduled international transportation to/from Canada. This list should be used for determining baggage rule selection as per the Interline Baggage Rules for Canada for...
Web page | 2017-01-20
Air transportation regulations
Air transportation regulations now finalized The CTA consulted with industry stakeholders, experts and interested members of the public from December 2016 to October 2017, to update and clarify its regulations, guidelines and tools for air transportation so that they reflect how industry is...
Consultation | 2016-12-15
Effective December 28th, 2019 - Notification to Air Carriers of Upward Revision of the Limits of Liability Governed by the Montreal Convention
Reference is made to the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal, on May 28, 1999 (Montreal Convention), which came into force on November 4, 2003 for international carriage between Canada and countries that have ratified the Convention....
Publication | 2016-11-16
Air travel: terms and conditions of carriage (tariffs)
What are your rights and responsibilities when flying? Who must have a tariff? What are a carrier’s responsibilities to its tariff? What’s included in a tariff? Where can you find a carrier’s tariff? What are your rights and responsibilities when flying? Travellers and air carriers both...
Web page | 2016-09-26
Transport agreements
Explanatory notes The Agency publishes certain public information about Canada's air transport agreements and arrangements such as the traffic rights that may be exercised by designated airlines under air agreements or other instruments. Countries included in the "Agreement on Air Transport...
Web page | 2016-09-21
All sample tariffs for airlines
Sample Tariff (Tariff containing rules applicable to scheduled services for the transportation of passengers and their baggage between points in Canada and points inside and outside Canada) Supporting documents (Other updated Sample Tariffs will be released and published once they are finalized...
Web page | 2016-09-15
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
Purpose of this Code This Code contains accessibility standards developed to improve the communication of transportation-related information for persons with disabilities on a systemic basis as they use the federal transportation network. While this Code focuses on the information needs of...
Publication | 2016-03-31

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