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Contents
Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy
Proactive Disclosure
The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2017-01-17
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court.
We oversee the very large and complex Canadian transportation system, which is...
Web page | 2017-01-16
What should you do if you need additional seats?
Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Accessibility standards
Monitoring the industry for accessibility
Learn more about
Aircraft
Passenger terminals
Trains
Ferries
Compliance reports
Removing communication barriers
Training videos
Automated self-service...
Web page | 2017-01-04
Table of Contents
Background
Current legislative and regulatory context
Consultation scope
Item 1: Charters and advance payment protection
Item 2: Licensing
A. Code-sharing and wet-leasing
B. Air insurance
C. New business models and industry...
Web page | 2016-12-19
The Canadian Transportation Agency (the “Agency”) and the United States Surface Transportation Board (the “STB”), hereinafter referred to as the “Participants”,
Considering that the Agency is an independent, quasi-judicial Canadian tribunal and economic regulator that makes decisions on a wide...
Web page | 2016-12-13
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
The Agency is the aeronautical authority for Canada that issues licences to operate publicly available air services. The...
Web page | 2016-12-05
Service standards publicly state the level of performance that citizens can reasonably expect to encounter from the Canadian Transportation Agency under normal circumstances.
An international charter air service is a non-scheduled international service operated under a contractual arrangement...
Web page | 2016-12-05
The Government of Canada’s national transportation policy, as set out in the Canada Transportation Act, permits the market to largely self-regulate. However, it also acknowledges that regulation may be required to meet public objectives or in cases where parties are not served by effective...
Web page | 2016-11-24
Complaints about baggage
If your baggage has been damaged during your flight, or if it is missing, you should first report it to the carrier. The carrier's compensation limits for lost or damaged baggage are set in its contract of carriage (its tariff). The Agency can help in ensuring the...
Web page | 2016-10-14
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