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Read the pdf (695 KB)
Effective September 1st, 2023
Note
The rates in the schedules of this guide are based on information submitted by Canadian National Railway Company (CN) and Canadian Pacific Kansas City Railway Company (CPKC) in 2019, which the Agency has indexed for 2023....
Publication | 2023-09-15
Management Statement for the Quarter Ending June 30, 2023
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2023-08-30
Future-Oriented Statement of Operations (Unaudited) - For the Year Ending March 31
Forecast Results
2022-23
Planned Results
2023-24
Expenses
Independent regulatory and dispute-resolution services for...
Publication | 2023-07-13
Read the pdf (533 KB)
Table of contents
Introduction
Overview
Proposed regulatory changes
Your feedback and how to submit it
How the CTA uses your views
Annex A: Rebooking and refunds in APPR 2019
Related content...
Publication | 2023-07-11
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Part 1 – Introduction
1.1 Canadian Transportation Agency Mandate
Coasting trade refers to any commercial marine activity within Canadian waters. The Coasting Trade Act (the Act) supports Canadian marine interests by reserving the coasting trade of Canada to Canadian...
Publication | 2023-06-29
Watch the ASL videos
Introduction
ASL version of Introduction
Continue to the next video: Accessible transportation mandate
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
Read the pdf (651 KB)
Message from the Chair and Chief Executive Officer
The last few years have seen the Canadian Transportation Agency (CTA) expanding the regulatory framework for which it is responsible, particularly with respect to air passenger protection and accessibility of the...
Publication | 2023-03-09
Management Statement for the Quarter Ending December 31, 2022
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2023-03-01
Read the pdf (507 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Introduction
This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
Statement of Management Responsibility Including Internal Control Over Financial Reporting
Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2022, and all information contained in these financial statements rests with the...
Publication | 2022-12-30
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