Agency site
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Canadian Transportation Agency website terms and conditions
Privacy Notice
The Canadian Transportation Agency (Agency) is committed to providing websites that respect the privacy of its visitors. This privacy notice summarizes the privacy practices for the Agency’s online activities.
All...
Web page | 2017-02-28
Table of contents
Overview
Total rulings by Members
Disputes resolved by the Agency
Fostering compliance
Providing consumer protection for air passengers
Air travel complaints accepted for facilitation
Number of complaints resolved (by carrier...
Web page | 2017-02-10
Background
The Canadian Transportation Agency (Agency) is responsible for ensuring that undue obstacles to the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. It seeks to remove these obstacles by:
administering regulations and...
Publication | 2017-01-26
The Canadian Transportation Agency has a long-standing reputation as a trusted and respected Government of Canada tribunal and regulator. That's because transportation matters to us.
We work hard to ensure that our national transportation system is competitive, efficient and accessible to all...
Web page | 2017-01-25
The following is a list of carriers that currently file tariffs with the Canadian Transportation Agency applicable to scheduled international transportation to/from Canada. This list should be used for determining baggage rule selection as per the Interline Baggage Rules for Canada for...
Web page | 2017-01-20
Contents
Proactive Disclosure Public Servants Disclosure Protection Act Access to Information and Privacy
Proactive Disclosure
The Government of Canada is working hard to enhance the role of Parliament and the proactive disclosure of information so that Canadians are better able to hold...
Web page | 2017-01-17
The Canadian Transportation Agency (CTA) is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a superior court.
We oversee the very large and complex Canadian transportation system, which is...
Web page | 2017-01-16
The consultation is closed
This consultation took place between January 9 and February 28, 2017.
We are analyzing the input.
Agency staff is seeking interested parties' views on three underlying issues at the core of the Agency's regulatory costing model (ARCM), which is the broad set of...
Consultation | 2017-01-09
What should you do if you need additional seats?
Talk to the company at least 48 hours in advance. If you need any services from your transportation company, give them as much notice as possible. Companies are expected to arrange most services for you when you give them at least 48 hours...
Web page | 2017-01-05
Accessibility standards
Monitoring the industry for accessibility
Learn more about
Aircraft
Passenger terminals
Trains
Ferries
Compliance reports
Removing communication barriers
Training videos
Automated self-service...
Web page | 2017-01-04