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Watch the ASL videos
ASL version of You've arrived at your destination
Continue to the next video: Disembarking
You've arrived at your destination! It's time to gather your baggage and head towards the exit of the terminal building or, if you are making...
Web page | 2020-12-03
Institutional GBA+ Capacity
The CTA continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are integrated in decision-...
Web page | 2020-12-07
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
On December 11, 2020, the Canadian Transportation Agency (CTA) launched a consultation to hear from members of the public, consumer advocates and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations (...
Consultation | 2020-12-11
Disclaimer : This is not a legal document. The explanations and definitions provided are for general guidance purposes only. For legal information on the Maximum Revenue Entitlement, see the Canada Transportation Act, Division VI.
In case of differences between this guide and the legislation,...
Publication | 2020-12-22
American Sign Language version - Accessible Transportation for Persons with Disabilities Regulations
The following American Sign Language videos are alternate formats of the Accessible Transportation for Persons with Disabilities Regulations.
Alternate formats available
ASL - LSQ
Accessible Transportation for Persons with Disabilities Regulations (ATPDR) -...
Web page | 2020-12-30
Alternate format available
PDF
Message from the Chair and Chief Executive Officer
I am writing this introductory message at a time when the COVID-19 pandemic and its widespread impacts are very much on everyone's mind. The pandemic has caused major disruptions to our personal...
Publication | 2020-12-07
Preparing to travel? These resources will help.
They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03