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Introduction
The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2021-12-14
(A) On or about November 30, 2021, British Airways Plc advertised the price of an air service on the website britishairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the Air Passenger Protection Regulations...
Enforcement Actions | 2021-12-13
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Pandemic impacts trends
Providing consumer protection for air passengers
Protecting the fundamental right of...
Publication | 2021-12-06
Today is International Day of Persons with Disabilities (IDPD). Since 1992, the IDPD has been celebrated worldwide every year on December 3, in order to promote the integration and access to economic, social and political life of persons with disabilities.
On behalf of the Canadian Transportation...
News | 2021-12-03
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2021-12-03
Message from the Chair and Chief Executive Officer
On June 1, 2021, I was appointed Chair and CEO of the Canadian Transportation Agency (CTA). I feel honoured to head this national institution given its history and the essential role it plays in the transportation system.
Like for all...
Publication | 2021-12-02
Management Statement for the Quarter Ending September 30, 2021
1. Introduction
This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2021-11-30
(A) On or about September 2, 2021, Cascadia Airways Inc. advertised the price of an air service on the website cascadiaair.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air...
Enforcement Actions | 2021-11-26
Briefing package prepared for the Chair and CEO of the Canadian Transportation Agency (CTA) appearance before the Standing Committee on Transport, Infrastructure and Communities on December 1, 2020.
Background
Opening remarks from CTA Chair and CEO, Scott Streiner
Scott Streiner, Chair and...
Web page | 2021-11-23
Airport congestion and flight issues
What passengers need to know about delays, cancellations and missing baggage
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Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
Clear and timely communication...
Publication | 2021-11-17