Case Status

Case status

The status of most cases may be checked online, including:

  • Air travel complaints
  • Accessibility complaints
  • Rail and marine complaints

We review each case using the information provided by you and the service provider.

We continue to receive a high number of new complaints.

The case status result is the most up-to-date information available about your case.
Please do not resubmit the same complaint.

Date modified: