Consultation on Accessible Transportation Guidelines for Medium and Small Transportation Service Providers

The CTA recently developed the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) that set establish modern and legally binding accessibility requirements, for larger Transportation Service Providers (TSPs), with respect to services, technical standards for equipment, communications, training, and security and border screening.

The CTA is now developing new accessible transportation guidelines for medium and small TSPs that will set out what is expected of TSPs in meeting their human rights obligations to travellers with disabilities under Part V of the Canada Transportation Act.

The CTA would like to hear from persons with disabilities, TSPs, members of the public and other interested stakeholders on what should be included.

How to submit input

All submissions must be sent to consultations@otc-cta.gc.ca by March 31, 2021. They will be considered public documents and will be posted on the CTA's website in the official language in which they were received, along with the name of the individual or organization that submitted them.

Submissions that contain information that should be treated as confidential, should be filed in two versions:

1. A public version of the document in which the confidential information is not included, and
2. A confidential version of the document in which:
   • each page is marked "contains confidential information" at the top; and
   • the confidential information that was not included in the public version is identified on each page by highlighting or other means.

Public versions will be posted on the CTA website and confidential submissions will be for the CTA's own use only. However, all input received is subject to the Access to Information Act and Privacy Act. The CTA will protect the confidentiality of information received in accordance with these Acts, but those Acts can require the CTA to release information if someone requests it, with some exceptions.

More detailed information on the questions the CTA is seeking feedback on is available in the Discussion Paper.

Next steps

The CTA's objective is to have the new guidelines in place in 2021. These guidelines would then be used as a basis for developing binding regulations for medium and small TSPs, to be in place in 2022.

Discussion paper

Discussion paper: Accessible Transportation Guidelines for Medium and Small Transportation Service Providers

News release

CTA Launches Consultation on Accessible Transportation Guidelines for Medium and Small Transportation Service Providers