Context - Summary of the evidence received by the Agency on ESAs in 2019

On June 25, 2020, the Canadian Transportation Agency's (CTA) new Accessible Transportation for Persons with Disabilities Regulations (ATPDR) came into force. They establish modern legally binding requirements for accessible services, technical standards for equipment, communications, training, and security and border screening. Building on these new regulations, the CTA launched public consultations on a second phase of the ATPDR, relating to requirements for small transportation service providers (TSPs), One Person, One Fare (1P1F) for international travel, emotional support animals (ESAs) and planning and reporting frameworks for TSPs under the Accessible Canada Act (ACA).

On November 26, 2020, the CTA released a "What We Heard" report, summarizing the input received during its consultations on Phase II of its Accessible Transportation for Persons with Disabilities Regulations (ATPDR).

The CTA has published the Summary of the evidence received by the Agency on ESAs in 2019 which provides a more extensive summary of the information provided during the consultations on Phase II of the ATPDR regarding ESAs.